|Training for asiahomes.com
realtors. Tips for first-time
The final favour from the
Tenant?This is a
strange case of an oral promise being reneged. How do you handle it?
The Landlord had agreed orally to lease the apartment without intruding into the privacy
of the Tenant by not showing the unit to prospective buyers during the two-year lease.
It is a pain in the butt to open the unit for show to various strangers and no tenants
will like it. Why pay rent and get harassed by the phone calls of the Landlord to show the
place when there are many other apartments for lease in recession hit Singapore?
Now, the Landlord has a keen buyer who had seen the unit prior to the commencement
of tenancy when the prospective Tenant was in the apartment.
The Tenant was most unhappy that the Landlord had not kept his promise, but he agreed to
show the unit at 9 p.m. This would be the final favour. He was a busy man settling down in
Singapore and in the first week of tenancy, the Landlord wanted him to show the unit.
The Landlord could not contact the agent with the keen buyer! A few days later, the
Landlord found the "keen" buyer but could not contact the Tenant.
He contacted me and I told him that the Tenant would not permit any viewing and reminded
him of his promise that there would be no viewing. In any case, I had given him the
Tenant's office telephone number.
The Landlord said it was the same "keen" buyer now found. I said "no",
as instructed by the Tenant earlier.
The Landlord to controlled his anger with great difficulty over the phone. I could
understand the importance of selling the unit as many developers are stuck with unsold
units and will encounter cash flow problems.
The Landlord reminded me of the clause in the tenancy agreement that the Tenant would
permit viewing to prospective buyers at mutually agreed times.
I could sense his controlled tension and frustration over the phone. The young executive
was trying not to explode. He explained that the "keen" buyer might buy the unit
on second viewing and this means there will be no further harassment of the Tenant. Sounds
How do I resolve his problem? The Tenant was nowhere to be found. This Tenant was not easy
to contact by phone in his office. He had no home phone or mobile phone.
Perhaps, an email? This was a brilliant suggestion from the Landlord's executive. I would
email the Tenant or I could say that the Tenant had no email since he had changed jobs.
This was true. And let the Landlord's relationship with the Tenant become a smelly wound
which fester. If I do not do send the email, I do not get an irritated Tenant to remind me
of the broken promise.
By ignoring the Landlord's request, will this be good for the Tenant's relationship with
the Landlord? Definitely no.
I sent an email to the old address of the Tenant copied to the Landlord.
The email came within ten minutes. The Tenant was in Europe. He reiterated that there
would be no viewing and even phoned me long distance. His voice was filled with
tension as much as his email was filled with anger.
What should I do? Forward this email to the Landlord and let the Landlord get the full
blast of the Tenant's anger? Is this the right way?
An antagonistic Tenant-Landlord relationship will be no good for both parties. This was
the lost "keen" buyer and the Tenant may oblige.
"You could always be not free, for future requests from the Landlord," I said to
the Tenant earlier. But that was not the point. The Landlord had promised verbally not to
show to prospective buyers. In real estate, oral agreements are not tenable in the courts.
Only written contracts are legally binding.
There is no point in getting the Tenant to fight the Landlord to death.
Rather than forwarding the angry email from the Tenant, I wrote a new email to the
Landlord saying that the Tenant would be back from Europe on a certain date and asked him
to make an appointment, copying the email to the Tenant.
At least, I have not burnt the bridge over troubled waters and let the Tenant drown. The
Tenant did email me in appreciation.
It is sometimes best to express your hope to the Tenant in writing that he will maintain a
cordial relationship with the Landlord in the Tenant's long term interest. For
example, repairs to the apartment are promptly done if there is good
relationship. Nobody knows whether there will be defects in a property.
Sabre rattling by both parties - the
Tenant insisting that the Landlord keep his oral promise not to show the apartment
and the Landlord stating the clause in the tenancy agreement to permit viewing to
prospective buyers will lead to a destructive Tenant-Landlord relationship.
Will the Tenant do the final favour when he comes back from Europe? As a realtor, I can
only hope he will maintain an excellent Tenant-Landlord relationship and now the ball is
in his court.
River Place, by Singapore River
and near to Raffles Place and
Clarke Quay is an extremely
popular waterfront condo with younger Caucasians.
2. Costa Rhu (737 units).
Parkshore (152 units).
Pictures of :
& Costa Rhu condos
3. Picture of:
Costa Rhu Condos Charonia
Bay (510 units).
Layout plans. Type C2 for rent at $10,000. Facing Kallang River, Kallang Bay and downtown
city skyline from the living and dining areas. Facing South
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Studio, 2, 3 and 4 bedrooms available for
5. The Makena and
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(2 photos of sea views from balcony & kitchen).
Penthouses are available.
The Sovereign, East, sea fronting balconies. Costa Rhu, East, (2 photos) The Waterside,
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207. Jun 2 02. The Fortredale
Email firstname.lastname@example.org or tel:+65 9668 6468 for
appointments to view.
YOU WANT to rent or buy
Then email reference number & details to email@example.com
or Tel: +65 9668 6468, 6254 3326,
6254 2728, 9668 6469;
Fax: +65 6256 0501,
for viewing or updates.
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